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Terms & Conditions

Welcome to Bouchon Jewellery. These Terms & Conditions govern your use of our website and services. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, you must discontinue use of the site.

About Us

Bouchon Jewellery

Malahide, Co. Dublin, Ireland

Phone: +353 (01) 845 3833

Email: info@bouchonjewellery.ie

We specialise in jewellery sales, luxury pre-owned timepieces, bespoke design, repairs, valuations, and related services.

Use of the Website

You agree to use this website for lawful purposes only. You must not:

  • Interfere with website functionality or security
  • Attempt to gain unauthorised access to any part of the website
  • Use the site for fraudulent, harmful, or misleading activities


We may update or change website content at any time without notice.

Product Descriptions & Availability

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However:

  • Items may sell in-store before website updates occur.
  • Colours, sizes, and appearance may vary slightly due to photography or device display.
  • All luxury pre-owned watches are subject to individual authentication and condition assessments.


We reserve the right to correct errors or update information without prior notice.

Pricing & Payment

All prices displayed are in Euro (€) and include applicable taxes unless stated otherwise.

Prices are subject to change at any time.

Full payment is required at point of purchase for both online and in-store transactions. We may refuse or cancel an order for reasons including pricing errors, product unavailability, or suspected fraudulent activity.

Repairs, Servicing & Workshops

Our in-house workshop handles most jewellery and watch repairs. Larger or specialised watch repairs may be sent to external specialists.


We will keep customers informed of:

  • Expected timelines
  • Third-party involvement
  • Significant cost changes


Repair timeframes are estimates only and not guaranteed.

All repair work is completed with due professional care, but we cannot be held responsible for:

  • Pre-existing damage
  • Structural weaknesses in worn or vintage items
  • Unexpected complications arising during repair

Luxury Pre-Owned Timepieces

Our luxury pre-owned watches are authenticated and inspected by a qualified horologist.


Most watches include:

  • Original box and/or papers (where stated)
  • A 12-month Bouchon guarantee covering mechanical issues not caused by misuse


Guarantees do not cover wear and tear, accidental damage, or water-ingress on non-water-resistant pieces.

Custom Designs & Redesigns

For bespoke jewellery, redesigns, or CAD work:

  • Deposits may be required and are non-refundable once materials are ordered.
  • Final payments must be made before collection.
  • Customers are responsible for confirming design details before final approval.

We are not responsible for changes in preference after work has begun.

Valuations & Appraisals

Valuations provided for insurance, probate, loss, or resale are based on professional expertise and available market information.

Values may fluctuate due to market changes and are not guaranteed for future resale.

Returns & Exchanges

For hygiene and safety reasons, certain jewellery items—such as earrings—may not be eligible for return.

Custom-made, altered, engraved, or bespoke items cannot be returned.

Pre-owned watches and new jewellery may be returned in unused condition within the timeframe specified at purchase, subject to inspection and proof of purchase.

Please contact us directly for return or exchange requests.

Limitation of Liability

To the fullest extent permitted by law, Bouchon Jewellery is not liable for:

  • Indirect, incidental, or consequential damages
  • Losses due to misuse, neglect, or unauthorised repair attempts
  • Loss of data, profits, business, or reputation


Nothing in these Terms excludes liability where forbidden by Irish law.

Intellectual Property

All content on this website—including text, images, logos, branding, and product photography—is the property of Bouchon Jewellery or its licensors.

You may not reproduce, copy, or distribute any content without prior written consent.

Privacy

Your privacy is important to us.

Our Privacy Policy explains how we collect, use, and protect your personal data.

By using this website, you consent to such processing.

Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for:

  • The content of third-party sites
  • Their privacy practices
  • Their accuracy or reliability


Accessing external links is done at your own risk.

Changes to These Terms

We may update these Terms & Conditions at any time.

Continued use of the website signifies acceptance of any changes.

Governing Law

These Terms & Conditions are governed by the laws of Ireland. Any disputes will be subject to the exclusive jurisdiction of the Irish courts.

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